Support Centre opportunities

The Opportunity

Dentalcorp is hiring a Senior Specialist, Internal Marketing and Communications to design, build and deliver internal communications campaigns using Salesforce Marketing Cloud. Based at our Toronto Support Centre in a hybrid arrangement, you will apply automation, journeys, segmentation and performance measurement to improve how employees and practice teams engage with internal communications. The role offers deep platform ownership and a high degree of independence within a lean team. This role is 4 days on-site Monday to Thursday with Friday's work from home.

Who You Are

You are accountable and reliable, someone who delivers campaigns on time in a fast-paced, client-facing environment. You collaborate naturally with internal clients and communications partners, and you communicate clearly, translating campaign requirements into structured plans that stakeholders can act on. You adapt well to shifting priorities and evolving requirements, and you apply sound judgement when sequencing and targeting campaigns. You look for ways to improve campaign effectiveness within established standards, and you bring close attention to detail and a professional, dependable presence to every interaction.

The Impact You’ll Have

This role reports to the Director, Corporate Communications, and operates within the communications strategy, standards and workplans the Director sets. You will provide deep Salesforce Marketing Cloud expertise to internal client functions such as People, Operations, Clinical Excellence and Program Strategy, giving them a dedicated partner for campaign design, sequencing and targeting. Success in this role shows up in measurable improvements to campaign reach, engagement and adoption across Dentalcorp’s employee and practice team audiences.

In This Role, You Will

• Design and build internal communications campaigns using Salesforce Marketing Cloud, including journeys, automation and segmentation
• Apply automation best practices to internal communications, improving targeting, personalization and scalability
• Deliver campaigns that support internal client functions, including People, Operations, Clinical Excellence and Program Strategy
• Apply internal communications strategies and messaging frameworks to campaign execution
• Support broader internal communications delivery, including intranet, email and other internal channels
• Work with internal client functions to understand campaign objectives and translate them into structured campaign execution
• Monitor campaign performance and identify opportunities to improve reach, engagement and adoption

What You’ll Bring

• Bachelor’s degree in Marketing, Communications or a related field, or equivalent experience is required
• A minimum of 5 years of hands-on experience with Salesforce Marketing Cloud is required, including campaign, journey and automation build, or a similar automation platform
• Experience designing and delivering marketing or communications campaigns
• Solid understanding of segmentation, audience targeting and campaign performance measurement
• Experience supporting internal or employee communications is an asset
• Experience working with internal stakeholders across functions is an asset
• Proficiency in French is an asset

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

The salary range for this position is $70,000 CAD to $80,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.  

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The Opportunity

We’re looking for an SEO Manager / Senior Manager to own and scale our SEO program across a large and rapidly growing network of 600+ individual practice brands and websites. This is not a traditional single-brand SEO role. The core challenge — and opportunity — is designing systems, playbooks, and automation that lift visibility and new patient growth across the entire network, rather than optimizing one site at a time.

You’ll own the scalable SEO roadmap end to end: setting the strategy, building the plans, and managing the stakeholders and projects required to bring those plans to life. That roadmap spans both traditional search and the fast-emerging world of AI search (AIO / GEO) — ensuring our practices are visible wherever patients look, whether that’s the local pack, organic results, or AI-generated answers. Success in this role means our practices win in their local markets and convert that visibility into new patients.

We’re a small team managing a lot, so automation isn’t a nice-to-have — it’s how this program works. You’ll be expected to build and deploy AI-powered workflows and agents that let us operate at a scale far beyond our headcount.

Who You Are

• A strategic thinker who can design systems, playbooks, and standards that hold up across hundreds of sites — not just optimize one site at a time
• Excellent communicator who can influence senior stakeholders and external partners, and translate SEO into growth outcomes
• Highly analytical: comfortable working with large datasets, drawing insights from ambiguity, and building measurement frameworks
• Hands-on with AI and automation, with a genuine point of view on where AI search and Generative Engine Optimization (AIO / GEO) are heading
• A credible SEO authority and educator who raises SEO fluency across the broader marketing team
• Proven at running multiple concurrent initiatives across teams and vendors, from plan to launch

In This Role, You Will

• Own the network SEO strategy and roadmap: define and own the scalable SEO roadmap across the full network of practices, prioritizing initiatives by expected impact on visibility and new patient growth, and set the program’s objectives, KPIs, and measurement framework
• Lead AI Search Optimization (AIO / GEO): own the strategy for visibility in AI-driven search experiences (AI Overviews, ChatGPT, Perplexity, Gemini, Copilot, and beyond), and develop GEO best practices — structured data, entity building, content formats, and citations
• Build systems, automation, and AI-powered workflows: design repeatable playbooks and quality standards that scale across 600+ sites, and build and deploy workflow automations and AI agents to automate auditing, reporting, listings management, on-page optimization, and QA
• Lead hyper-local SEO: own the local SEO strategy — Google Business Profile optimization at scale, local listings and citation management, review strategy, and location-level content — and translate a strong point of view on what works into network-wide standards
• Manage stakeholders and drive execution: communicate strategy, trade-offs, and results to senior stakeholders and cross-functional teams, and manage projects from plan to launch across marketing, web/dev, operations, and external partners
• Turn data into decisions: analyze large volumes of performance data across hundreds of sites to identify patterns, opportunities, and risks, and build reporting that makes network-wide performance legible and diagnosable
• Drive growth in local, organic, and AI search visibility for priority terms across the network, and new patient growth attributable to organic and local search

What You'll Bring

• 5–8+ years of SEO experience, with significant experience in enterprise, multi-location or multi-brand environments is required (e.g., franchise networks, healthcare groups, retail chains, marketplaces, or agencies serving them)
• Demonstrated success building SEO programs that scale — through systems, templates, playbooks, and automation rather than one-off optimizations
• Deep, current knowledge of local search: Google Business Profile, local pack ranking factors, listings/citations, reviews, and location page strategy is required
• A working point of view on AI Search Optimization (AIO / GEO): how AI Overviews and LLM-based assistants surface and cite sources, and how to position brands to win in AI-generated answers
• Strong AI fluency and hands-on automation skills (important requirement): practical experience using AI tools and LLMs in day-to-day work, and experience building workflow automations and/or AI agents (e.g., Zapier/Make/n8n, LLM APIs, custom scripts, or agent frameworks)
• Strong technical SEO foundation: crawling, indexation, site architecture, structured data, page experience, and how these apply across large site portfolios
• A good sense of UX and CRO: what makes pages convert, how to spot and fix experience issues, and how to work with design/dev to improve them, plus solid general web fluency (CMSs, templates, HTML/CSS)
• Highly analytical, with experience building measurement frameworks (GA4, Search Console, Looker Studio or similar BI tools; SQL a plus)
• Excellent communicator who can influence senior stakeholders and external partners
• Proven project management skills: able to run multiple concurrent initiatives across teams and vendors
• Experience with SEO platforms built for scale (e.g., enterprise SEO suites, listings management platforms) is required
• People and vendor management experience preferred
• French is considered a strong asset

Manager vs. Senior Manager: level will be determined by experience and scope. Senior Manager candidates will bring deeper experience owning enterprise-scale or multi-location SEO programs, a track record of influencing executive stakeholders, and prior people leadership.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

The salary range for this position is $110,000 CAD to $130,000 CAD annually (plus a bonus of up to 15% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.  

This role is 4 days on-site Monday to Thursday with Friday's work from home

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The Opportunity

As Dentalcorp continues to grow, we are establishing a centralized HR Advisory Services function to provide consistent, scalable employee relations support across our national network.

As Senior Manager, HR Advisory Services, you will build and lead this new function, setting service standards, case management practices, escalation pathways, and quality expectations while overseeing complex workplace advisory matters.

Working within an established governance model, you will partner with HR, Legal, Compliance, Privacy, Operations, and other stakeholders to support fair, timely, and well-documented outcomes.

Who You Are

You are an experienced HR leader with deep employee relations expertise, sound judgment, discretion, and a calm, objective approach to sensitive workplace matters.

You assess complex cases, determine appropriate paths within policy and delegated authority, communicate clearly, and build trusted relationships across functions and levels.

As a people leader, you set clear expectations, coach others, and are energized by building scalable practices through growth and change.

In This Role, You Will

• Build and lead the HR Advisory Services function, including team coaching, service standards, operating procedures, case management practices, escalation pathways, tools, templates, and guidance resources.
• Oversee complex employee relations and workplace advisory matters, including performance, conduct, accommodations, disability management, workers’ compensation, investigations, return-to-work matters, and terminations.
• Review complex or sensitive cases, make advisory decisions within approved authority, and ensure recommendations, outcomes, and records are clear and well documented.
• Escalate matters involving significant employee impact, legal or regulatory considerations, policy exceptions, precedent-setting decisions, or issues outside delegated authority.
• Partner with People Business Partners, Legal, Compliance, Operations, and other stakeholders to resolve complex matters.
• Monitor case trends, escalation patterns, and resolution timelines to identify risks, policy gaps, and service improvement opportunities.
• Translate insights into stronger advisory practices, clearer processes, preventative actions, and People & Culture improvements.

What You'll Bring

• Eight or more years of progressive Human Resources experience, with significant depth in employee relations is required.
• Three or more years of experience leading, coaching, or providing functional oversight to Human Resources professionals is required.
• Experience managing complex employee relations matters, investigations, accommodations, disability management, workers’ compensation, and other sensitive workplace issues, with knowledge of related employment legislation is required.
• Sound judgment, with the ability to make practical recommendations, operate within defined authority, and escalate appropriately.
• Experience establishing or improving HR advisory practices, case management processes, tools, or service delivery models.
• Experience partnering with senior HR leaders, legal counsel, and cross-functional stakeholders, with strong communication and recommendation-writing skills.
• The ability to interpret case and service data, identify trends, and recommend practical improvements.
• A post-secondary degree in Human Resources, Industrial Relations, Business, Law, or a related discipline is required; CHRL designation preferred.
• Workplace investigation certification is considered a strong asset.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $115,000 CAD to $135,000 CAD annually (plus a bonus of up to 15% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for a new opportunity.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district.  This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The Opportunity

The Opportunity

We’re looking for an SEO Analyst/Specialist to support our SEO program across 650+ practice brands and websites. Working closely with the SEO Manager / Senior Manager, you’ll help onboard new practices, maintain tracking and data quality, monitor performance, and support the broader marketing team as a go-to SEO resource.

Who You Are

• Highly organized and detail-oriented — able to manage repeatable processes across a very large portfolio without letting quality slip
• A clear, helpful communicator who enjoys supporting teammates and explaining SEO in plain language
• Curious and proactive: you notice when something looks off in the data and dig in
• Comfortable working with data, spreadsheets, and reporting tools as part of your everyday workflow
• Excited to use AI tools and automation daily, and to turn repeatable work into repeatable processes
• A team player who thrives in a small, fast-moving team supporting a large network of practices

In This Role, You Will

• Support SEO onboarding for new practices, including site setup checks, Google Business Profile optimization, local listings, tracking implementation, and baseline audits
• Set up, maintain, and audit SEO tracking across 650+ sites, including GA4, Google Search Console, Google Business Profile, rank tracking, and call/conversion tracking
• Monitor performance across local and organic visibility, traffic, and conversions; investigate anomalies and maintain dashboards and recurring reports
• Act as a day-to-day SEO resource for the marketing team by triaging requests and maintaining documentation, FAQs, and best-practice guides
• Use AI and automation to improve analysis, content QA, research, reporting, and repeatable SEO workflows at scale

What You'll Bring

• 2+ years of experience in SEO, digital marketing, or marketing analytics is required (agency or multi-location experience a plus)
• Working knowledge of local SEO fundamentals: Google Business Profile, local listings, reviews, and location pages is required
• Hands-on experience with GA4 and Google Search Console is required; familiarity with rank tracking and SEO tools (e.g., Semrush, Ahrefs, BrightLocal, or similar)
• AI fluency (important requirement): comfortable and current with AI tools as everyday working tools, with an interest in automation; hands-on experience with automation platforms (Zapier, Make, n8n) or scripting a strong plus
• Comfortable working with data: spreadsheets are second nature (pivot tables, lookups); Tableau or similar BI tool experience is a strong plus
• Highly organized and detail-oriented, able to manage repeatable processes across a very large portfolio without letting quality slip
• A clear, helpful communicator who enjoys supporting teammates and explaining SEO in plain language
• Fluency in French is a very strong asset

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $70,000 CAD to $85,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The Opportunity

We are seeking a detail-oriented Senior Financial Analyst to join our Finance Shared Services team, overseeing dentist compensation administration and accounts receivable analysis across Dentalcorp practices. This role ensures accurate, timely doctor payments and supports reliable AR monitoring, reconciliation, and reporting.

Who You Are

You are a proactive, service-oriented finance professional with strong accounting, financial analysis, AR, and compensation administration experience. You translate complex data into clear insights, bring sound judgment and accountability to deadline-driven work, and collaborate effectively with Operations, Practice Managers, Finance, and Revenue teams to resolve issues and deliver reliable outcomes.

In This Role, You Will

• Validate and process dentist compensation, ensuring payments are accurate, complete, timely, and aligned with approved arrangements
• Review production, collection, adjustment, and compensation data to identify discrepancies and support audit-ready documentation
• Prepare journal entries, accruals, reconciliations, and supporting schedules for month-end close
• Analyze AR balances, aging, trends, variances, provisions, and anomalies to identify risks, root causes, and follow-up actions
• Partner with Operations and Practice Managers on AR performance, reporting requirements, write-off requests, and practice-level issue resolution
• Support new acquisition onboarding, clean-up activities, process improvements, and automation initiatives that strengthen controls and reporting quality
• Mentor junior team members by sharing knowledge and supporting their development

What You’ll Bring

• Degree or diploma in Accounting, Finance, Business Administration, or a related field is required; CPA designation or active enrollment is considered a plus
• 4+ years of progressive experience in accounts receivable, finance, accounting, compensation administration, or financial analysis is required
• Experience in healthcare, dental, multi-site operations, retail, or shared services environments is preferred
• Advanced proficiency in Microsoft Excel, and financial data analysis techniques is required
• Experience with ERP, financial, or practice management systems is an asset
• Proven ability to manage competing priorities in a deadline-driven setting
• Strong sense of ownership, initiative, and a proactive, solutions-oriented mindset
• High attention to detail with a commitment to accuracy and quality

Why Dentalcorp? 

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre. 

The salary range for this position is $80,000 CAD to $95,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy. 

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days. 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted. 

The Opportunity

This 12-month contract opportunity provides leave coverage within Dentalcorp’s Payroll team. Reporting to the Senior Manager, Payroll, the Senior Payroll Analyst will support accurate, timely, and compliant Canadian payroll delivery.

As a senior technical resource in Payroll Operations, you will support complex multi-provincial payroll activities, governance, process improvements, system enhancements, and key initiatives in partnership with HR, Finance, Tax, Treasury, HRIS, and external partners.

Who You Are

You are an experienced payroll professional with strong technical expertise in Canadian payroll legislation, Workday Payroll, payroll operations, and process improvement.

You are a trusted payroll resource who builds strong partnerships across Payroll, HR, Finance, Tax, Treasury, and HRIS, while mentoring others and improving processes to support accurate, compliant payroll delivery.

You communicate clearly in English and French, bring strong analytical and organizational skills, and are committed to high standards of accuracy and service.

In This Role, You Will

• Lead complex Canadian multi-provincial payroll activities, including processing, balancing, validation, reconciliations, statutory remittances, and year-end reporting.
• Investigate and resolve complex payroll issues, retroactive calculations, corrections, variances, escalations, and employee inquiries.
• Serve as a Workday Payroll subject matter expert, supporting configuration, testing, user acceptance testing, system enhancements, and payroll-related changes.
• Improve payroll processes, documentation, internal controls, automation, and operational efficiency.
• Partner with HR, Finance, Treasury, Tax, HRIS, external vendors, and auditors to resolve payroll matters and support audit requirements.
• Mentor Payroll Analysts by providing technical guidance, sharing best practices, and supporting complex payroll scenarios.
• Prepare payroll reports and insights, and support acquisitions, integrations, system implementations, and special payroll projects as needed.

What You’ll Bring

• 5+ years of progressive Canadian payroll experience supporting large, multi-provincial payrolls, with advanced knowledge of legislation, remittances, reconciliations, and year-end reporting is required.
• PCP designation required; PLP designation considered an asset.
• Required Workday Payroll experience, including testing, system enhancements, payroll-related changes, implementations, process improvements, or projects.
• Strong analytical, reconciliation, problem-solving, Excel, and organizational skills, with exceptional attention to detail and the ability to meet critical deadlines.
• Strong communication and stakeholder management skills, including the ability to explain complex payroll concepts clearly.
• Professional proficiency in spoken and written English and French is required to support employees and business partners across Canada.

Why Dentalcorp? 

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $80,000 CAD to $95,000 CAD annually (plus a  competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted. 

The Opportunity

Reporting to the Senior Manager, HR Advisory Services, the HR Advisor provides practical employee relations guidance to Dentalcorp leaders, managing workplace matters from intake through resolution while supporting fair, consistent outcomes and clear documentation.

Who You Are

You are a thoughtful, dependable HR professional who brings sound judgment, confidentiality, and a people-centred approach to employee matters. You assess information objectively, navigate sensitive conversations with professionalism, recognize risk and escalation needs, and take ownership of cases through clear guidance, documentation, and follow-through.

In This Role, You Will

• Manage assigned employee relations cases from intake through closure, providing timely guidance, clear documentation, and consistent follow-through.
• Coach leaders on performance, attendance, workplace conduct, conflict, discipline, policy application, documentation, and employment transitions.
• Conduct fact-finding and workplace investigations within assigned scope, preparing objective summaries and recommendations for review.
• Support accommodations, leaves, disability management, Workers’ Compensation, and return-to-work matters in partnership with leaders, employees, and key stakeholders.
• Identify employment, legal, human rights, compliance, privacy, safety, or reputational risks and escalate complex or sensitive matters appropriately.
• Partner with People Business Partners, Legal, Compliance, Privacy, Health and Safety, People Services, Operations, and external providers as required.
• Maintain accurate, confidential, and audit-ready case records, while identifying trends, documentation gaps, and opportunities to improve advisory tools and processes.

What You’ll Bring

• Post-secondary education in Human Resources, Industrial Relations, Business, or a related discipline, or equivalent experience is required.
• 3–5 years of progressive HR experience, including employee relations, performance management, attendance, conduct, accommodations, leaves, disability management, Workers’ Compensation, return-to-work planning, or HR advisory work is required.
• Experience conducting fact-finding or supporting workplace investigations, with strong knowledge of objectivity, confidentiality, procedural fairness, documentation, and scope is required.
• Working knowledge of employment standards, human rights, accommodation requirements, Workers’ Compensation, and employment-related legislation across one or more Canadian jurisdictions is required.
• Demonstrated ability to coach leaders, manage multiple cases and timelines, recognize risk, and escalate matters appropriately.
• Strong written communication, listening, interviewing, critical thinking, problem-solving, organization, attention to detail, and follow-through skills.
• Ability to remain objective, composed, respectful, and empathetic when handling sensitive workplace matters.
• Experience in a multi-site organization, Workday or case management systems, an HR designation, or workplace investigation training are considered assets.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $75,000 CAD to $85,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This is a new opportunity.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district.  This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The Opportunity

This full-time opportunity supports Dentalcorp’s ongoing data and analytics transformation across its national network of 650+ clinics. As part of the Data Engineering & Architecture team, the Associate Data Engineer will help develop, support, and improve enterprise data platforms, pipelines, data quality, and source system integrations that enable trusted insights and better business decisions.

Who You Are

You are a motivated, curious technology professional with a strong interest in data engineering, analytics, and cloud data platforms. Detail-oriented and collaborative, you enjoy learning new tools, asking thoughtful questions, and applying feedback to build reliable, well-documented data solutions.

In This Role, You Will

• Build, maintain, and troubleshoot data pipelines that support reporting, analytics, and business decisions.
• Support data ingestion, transformation, validation, documentation, and source system integration.
• Gain hands-on experience with Snowflake and cloud data tools through migration, modernization, and optimization initiatives.
• Investigate data quality issues, reconcile discrepancies, and document mappings, results, controls, and procedures.
• Collaborate with engineers, architects, QA, analysts, and business stakeholders through planning, delivery, and review cycles.
• Follow team standards for development, testing, code review, deployment, production support, and responsible AI use.

What You’ll Bring

• 1+ years of experience, internship experience, academic project work, or equivalent exposure in data engineering, analytics engineering, database development, software development, or a related technical discipline is required.
• Foundational SQL skills, with exposure to data pipelines, ETL/ELT concepts, data warehousing, analytical reporting, and data validation is required.
• Interest in learning Snowflake or comparable cloud data platforms; familiarity with Python, scripting, source control, Jira, Confluence, CI/CD, or Agile practices is an asset.
• Strong attention to detail, documentation habits, problem-solving skills, and ability to investigate issues, ask thoughtful questions, and apply feedback.
• Effective communication and collaboration skills, with interest in healthcare, multi-site operations, or enterprise-scale analytics considered an asset.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $70,000 CAD to $90,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy. 

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The Opportunity

As Manager, Regional Marketing, you will partner with Operations and practice leaders to drive growth across a regional portfolio of dental practices, using business insight, market intelligence, and performance data to identify opportunities and improve marketing effectiveness.

Who You Are

• Strategically minded and results oriented
• Data-driven with strong analytical and problem-solving skills
• An effective communicator who can influence internal and external stakeholders
• Highly organized and comfortable managing multiple priorities
• Collaborative, adaptable, and accountable
• Passionate about delivering exceptional patient and business outcomes

In This Role, You Will

• Manage and optimize a regional portfolio of practices, using data, market insights, and performance trends to identify growth opportunities and improve marketing effectiveness.
• Partner with Operations, practice leaders, and Support Centre teams to develop and activate practice-level marketing plans aligned with business priorities.
• Provide consultative recommendations on patient acquisition, retention, budget planning, and marketing spend to maximize return on investment.
• Lead marketing initiatives for mergers, acquisitions, relocations, and new practice builds.
• Build strong stakeholder relationships and establish a regular cadence for performance reviews, growth planning, and opportunity activation.

What You’ll Bring

• Post-secondary education in Business, Marketing, Communications, or a related discipline, or equivalent practical experience is required.
• Minimum 5–7 years of progressive B2C marketing experience is required.
• Experience in healthcare, multi-location retail, franchise, or service-based organizations is considered an asset.
• Consulting or advisory experience is an asset.
• Strong analytical skills with the ability to interpret data and translate insights into business recommendations.
• Demonstrated project management experience managing multiple priorities, budgets, stakeholders, and deadlines.
• Excellent communication, presentation, and storytelling skills.
• Proven ability to build strong relationships and influence decision-making across diverse stakeholder groups.
• Self-motivated with the ability to work independently in a fast-paced environment.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $85,000 CAD to $100,000 CAD annually (plus a bonus of up to 15% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The Opportunity 

As an Enterprise Applications Administrator, you will support the reliability, performance, and continuous improvement of Dentalcorp’s enterprise applications, including NetSuite, Salesforce, Coupa, HaloITSM, and other corporate business systems. You will administer and configure business-critical platforms, troubleshoot issues, support releases and enhancements, and help ensure users have secure, dependable access to the tools they need. 

Who You Are 

You are a technically capable, service-oriented applications professional with strong problem-solving skills, attention to detail, and a thoughtful approach to configuration, troubleshooting, and documentation. Organized, curious, and accountable, you communicate clearly with technical and non-technical stakeholders, build productive relationships with users, vendors, and Technology partners, and balance incidents, requests, enhancements, and project work while keeping security, data integrity, testing, and change control top of mind. 

In This Role, You Will 

• Administer, configure, monitor, and support enterprise applications, including NetSuite, Salesforce, Coupa, HaloITSM, and other corporate business systems, to ensure reliable performance, secure access, and a positive user experience.  
• Troubleshoot incidents, service requests, data issues, integrations, and user-reported problems, coordinating with internal teams, vendors, or managed service providers as needed. 
• Support upgrades, releases, patches, enhancements, configuration changes, testing, implementation, and post-release monitoring. 
• Maintain accurate documentation for configurations, workflows, access models, procedures, issue resolutions, testing, and change records. 
• Partner with stakeholders to understand needs, support onboarding and training, identify improvement opportunities, and contribute to Technology initiatives. 
• Follow incident, problem, change, release, security, and vendor management processes, including after-hours support when required. 

What You’ll Bring 

• 2 to 3 years of progressive experience administering, supporting, or configuring enterprise applications in a corporate environment is required.
• Post-secondary education in Information Technology, Computer Science, Business Systems, or a related field, or equivalent experience is required.
• Experience troubleshooting application issues, supporting configurations, access, permissions, workflows, security processes, releases, upgrades, testing, and implementations. 
• Strong understanding of incident, service request, problem, change, and release management practices, with familiarity with ITIL considered an asset. 
• Strong analytical, problem-solving, documentation, prioritization, and communication skills, with the ability to support technical and non-technical stakeholders. 
• Ability to work independently and collaboratively with business teams, Technology partners, and external vendors. 
• Experience with NetSuite, Salesforce, Coupa, HaloITSM, APIs, application integrations, reporting tools, cloud-based enterprise applications, or multi-site healthcare/dental environments is considered an asset.

Why Dentalcorp? 

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.  

The salary range for this position is $87,000 CAD to $103,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.  

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.  

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.  

The Opportunity 

Join Dentalcorp as a Bilingual IT Support Specialist and play a key role in keeping our corporate Support Centre and national network of dental practices connected, supported, and running smoothly. In this highly visible role, you will use your English and French communication skills to solve meaningful technical challenges, support modern workplace technologies, and deliver a standout service experience for team members across the business while growing your expertise in a fast-paced, people-focused organization. 

Who You Are 

You are a bilingual, service-driven IT professional who thrives on solving problems, building trust, and making technology feel seamless for the people you support. With strong troubleshooting skills, clear English and French communication, and a customer-first mindset, you take ownership from first contact through resolution while staying organized across competing priorities. You bring professionalism, discretion, and urgency when supporting senior leaders, and you enjoy collaborating with teams, vendors, and managed service providers to deliver secure, reliable, and exceptional technology experiences across a fast-moving, multi-site environment. 

In This Role, You Will 

• Be a trusted first point of support for corporate users and dental practice teams, delivering responsive deskside, remote, and service desk assistance, including white-glove support for senior leaders. 
• Solve a wide range of everyday technology challenges across Microsoft 365, Windows devices, VoIP, telecommunications, mobile devices, printers, conference room technology, business-critical applications, connectivity, VPN, wireless, and peripherals. 
• Support the full device lifecycle by staging, imaging, deploying, maintaining, and troubleshooting hardware that keeps teams productive. 
• Own incidents and service requests from intake through resolution by prioritizing, documenting, escalating, monitoring progress, meeting service levels, and keeping stakeholders informed. 
• Help team members stay securely connected by supporting user accounts, password resets, access requests, provisioning, SSO, MFA, and identity and access activities across Entra ID, Active Directory, and related platforms. 
• Partner closely with vendors, managed service providers, local IT providers, dental practice teams, and internal technical teams to deliver seamless support. 
• Spot patterns, support root cause analysis, and contribute ideas that strengthen service quality and the overall user experience. 
• Create and maintain practical technical documentation, knowledge articles, SOPs, and end-user support materials that make support more consistent and efficient. 
• Champion reliable, secure support by following IT standards, security policies, access controls, change management practices, and operational procedures. 
• Contribute to technology deployments, acquisitions, office initiatives, and operational projects that support Dentalcorp’s continued growth. 

What You’ll Bring 

• 5+ years of corporate deskside and service desk support experience in a medium to large enterprise environment, including white-glove support for senior executives and leadership teams, is required. 
• Bilingual written and verbal communication skills in English and French, with a customer-first mindset and commitment to exceptional service, are required. 
• Strong hands-on experience supporting Windows 10/11, Microsoft 365, Teams, Outlook, enterprise applications, hardware, peripherals, mobile devices, printers, and conference room technologies is required. 
• Proficiency with Entra ID, Active Directory, IAM, user provisioning, access administration, SSO, MFA, password management, and access-related troubleshooting is required. 
• Experience with device lifecycle management, ITIL-based support processes, IT security standards, access controls, change management, technical documentation, and end-user support materials is required. 
• Strong troubleshooting skills across network connectivity, VPNs, wireless networks, VoIP systems, Meraki, and FortiGate environments, with sound judgment to resolve issues independently and escalate when needed. 
• Ability to stay organized, prioritize competing demands, support high-priority executive issues, and coordinate effectively with vendors, managed service providers, local IT providers, and internal technical teams. 
• Experience supporting healthcare, dental, or multi-site environments and certifications such as Microsoft, CompTIA A+, Network+, Security+, or ITIL are considered assets. 

Why Dentalcorp?  

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.  

The salary range for this position is $65,000 CAD to $85,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.   

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.  

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted. 

The Opportunity 

This is a high-impact leadership opportunity to shape the performance and future of a significant Ontario portfolio within Dentalcorp, North America’s leading and fastest-growing network of dental practices. 

As Senior Director of Operations, you will work closely with practice leaders, clinicians, Regional Managers, and cross-functional partners to drive operational excellence, strengthen team capability, and create the conditions for practices to thrive. 

Reporting to the Vice President, Operations East, you will have the autonomy to influence regional strategy, elevate performance, and make a meaningful impact on the teams, practices, and patients we support.

Who You Are 

You are a proven multi-site leader with the operational depth, business acumen, and leadership presence to drive performance at scale. You build credibility quickly, align teams around clear priorities, and lead through complexity with confidence—always keeping the patient and practice experience at the centre.

• You thrive in fast-paced, growth-oriented environments
• You lead confidently through change and bring others with you
• You balance strong business acumen with collaborative leadership
• You are energized by building strong teams, partnerships, and results

In This Role, You Will 

• Lead regional performance across a portfolio of Ontario practices, with accountability for business health, execution, and patient experience
• Coach and develop Regional Managers to strengthen leadership capability and drive consistent execution
• Translate enterprise priorities into practical regional strategies that support growth, consistency, and operational excellence
• Use data, financial insight, and operational judgment to identify risks, surface opportunities, and guide priorities
• Build trusted partnerships with clinicians, Practice Managers, and cross-functional teams to support strong decision-making
• Champion accountability, collaboration, and continuous improvement through growth and change

What You’ll Bring 

• Post-secondary education in business, healthcare administration, operations, or a related field, or equivalent experience is required
• 8+ years leading multi-site operations in dental, healthcare, retail, or another service-driven environment is required
• Strong financial acumen, including P&L, forecasting, budgeting, KPIs, and performance management is required
• A track record of delivering sustainable growth through operational discipline and strong execution
• Proven leadership, communication, and relationship-building skills across functions and levels
• Strong judgment, organization, and project execution skills in complex, multi-stakeholder environments
• A valid driver’s license, access to a vehicle, and flexibility to travel within Ontario, including occasional overnight stays is required

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $145,000 CAD to $185,000 CAD annually (plus a bonus of up to 20% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

The Opportunity